Security
Defense-in-depth on a hardened Google Cloud foundation. TLS in transit, KMS-managed at rest, App Check on public writes, audit logging on admin actions.
- TLS 1.2+; HSTS enforced.
- AES-256 at rest via Google Cloud KMS.
- Firebase App Check + reCAPTCHA Enterprise on public-facing writes.
- SSO and MFA required for production access.
- Rolling 35-day encrypted backups.
Privacy
GDPR, UK GDPR, and U.S. state privacy compliance built in. Consent Mode v2 analytics, default-denied; self-service DSAR; configurable retention.
- Privacy Policy describes data, legal bases, retention.
- Public photo-removal request flow for guests.
- Per-event hard-delete and full account export tooling.
- Sub-processor list with 30-day change notification.
Compliance
Standard SaaS DPA available on request, signed for Enterprise. SCCs incorporated for EEA/UK transfers. SOC 2 Type II audit planned.
- DPA with full Annexes (Module 2 + Module 3 SCCs).
- UK IDTA incorporated for UK transfers.
- CCPA / CPRA "Service Provider" terms.
- SOC 2 Type II — audit window opens Q4 2026 (planned).
- Annual third-party penetration test — first scheduled Q3 2026.
Accessibility
WCAG 2.1 AA target, externally audited annually. Public statement with known limitations and remediation timelines.
- WCAG 2.1 AA conformance target.
- Automated axe-core scans in CI.
- Quarterly NVDA + VoiceOver manual review.
- VPAT 2.5 / ACR available on request.
Reliability
Uptime targets, on-call coverage during contracted event windows, post-incident transparency.
- 99.9% monthly uptime target (excluding scheduled maintenance).
- Status page (planned): status.fotowall.io.
- 24/7 on-call during contracted Premier / Agency event windows.
- Public post-incident reviews for SEV-1 events.