Billing & plans
Plan comparison, how to upgrade, what happens to your data after you cancel.
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Pricing plans overview
A short tour of the Fotowall plans — Essential, Signature, Premier — what's included in each, when to upgrade, and how the per-event model works. Full live pricing is on the main pricing page.
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Upgrade or downgrade between events
Each event is priced independently, so 'upgrading' means picking a higher tier for your next event — no contract changes. Mid-event upgrades are supported for galas that scale up unexpectedly.
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Cancel your account and data retention
What happens when you cancel — to your account, your past events, your photos, and the public gallery URLs you may have shared with guests. With the timeline for everything we delete and everything we keep.
OTHER_TOPICS
Keep exploring.
- Getting started Create your first event, invite your team, and have a wall on a screen by tonight.
- Wall setup Templates, presentation modes, 4K projectors, and how to pause without dropping uploads.
- Team & permissions Roles, invites, per-event access, and the audit log every event lead asks for.
- Guest experience The upload flow, moderation queue, custom fields, and the screen guests actually see.
- Branding & white-label Event name, accent color, sponsor logos, and removing Fotowall attribution on Pro.
- Troubleshooting When guests can’t upload, the wall freezes on the venue TV, or the QR won’t scan.
- API & integrations For dev teams: read-only API, webhooks, and the integrations on our roadmap.
Still stuck on billing & plans?
Email us. We answer within one business day, faster during live events.